These four questions come up constantly and the 4 percent rule answers all of them, so here they are answered directly rather than left to be inferred.
Can I put Diet Coke or Coke Zero in it? Not within the rule. Both are sold on the basis that they contain no sugar, which is the whole point of the product, and the guide sets a floor of 4 percent for anything entering the vessel. They land in exactly the same place as the zero-sugar mixes further up this page, and for the same stated reason. Owners report the same failure the sugar-free threads describe, which is the mixture freezing hard to the cylinder rather than slushing.
Can I put regular Coke in it? A full-sugar soda carries sugar rather than a substitute, so it does not run against the composition rule the way the diet versions do. The caveat is the one this whole page keeps running into: the guide states a floor for what ends up in the vessel, and we are not going to assert a figure for any specific drink that we cannot source. Read the label, compare it against the floor, and note that no manufacturer publishes this in the form the rule asks for.
What about the fizz? Nobody addresses it, in either direction. The owner guide rules on temperature, on solids and on sugar, and says nothing at all about carbonated inputs. Any expectation that a carbonated drink stays carbonated through a churn cycle is an assumption, not something Ninja has stated.
Can I just run water through it? No, and this is the clearest case of all. Water is zero sugar, so it sits as far below the floor as an input can. Sugar is the thing keeping the mixture from freezing solid to the cylinder, which is why the rule exists in the first place. Water with flavouring but no sugar behaves the same way, because flavouring is not what the rule is about. The one exception is cleaning, where the guide does have you run water through the machine, but that is a rinse cycle and not a drink.